Export of teleservices for the social and labor inclusion of Latin America and the Caribbean


The profile of the teleworker shall be defined in order to achieve the specific aims 1 & 2: real and potential teleworkers, whether he/she is working or not, to be analyzed during this study. Forms shall be digitalized in order to obtain information on offer and demand of teleservices.

Institutions related to this Project shall do personal or telephonic interviews, and shall digitally contact possible information centers.

For specific aim #3, remote jobs shall be followed-up through personal interviews of the teleworker and authorities of the contracting companies.

The specific aim #4 will identify the legal aspects related to international teleservice transactions in each participating country, based on the Agreements of the World Trade Organization.