http://www.etis-lac.org.ar

Export of teleservices for the social and labor inclusion of Latin America and the Caribbean

Sergio Rodsevich

Mission:

Pursuit of the principal obstacles and benefits on the remotization of call center position of blind people.

Written report about the results of pursuits that manage the actions to no discrimination politics, taking into account the huge increase waiting of teleservice exportation from call centers.

Curriculum Vitae

Studies

·         Companies Argentinean University

Informatics Graduate

·         University of Belgrano – 2000

Project Management Postgraduate.

·         Teletech USA – Operations Training for Latin America 1999

Denver Colorado.

Academic Antecedents

·         Postgraduate Director Call Center Management 2000 – 2004.

·         Seminar Director Actualization Professional Telesales Management 2004.

·         Postgraduate Director of Call Center Management Ecuador (Quito).